Consular Services Management System
Ministry of External Affairs,Government of India
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Dr. Subrahmanyam Jaishankar

External Affairs Minister

Please register as MADAD user if you have any grievance related to consular services offered by Indian Missions/Posts abroad or are an Indian student studying/planning to study abroad. MADAD enables online logging and tracking of grievances, and submission of course/contact details of students.

Consular Users Login
Track Grievance Status
Grievant Registration
Registration of Indian Students Abroad

Processing Steps

  • Click on Grievant Registration (For Grievance) and Registration of Indian Students Abroad (For Student) and fill required details.
  • Click on Activation link sent in email (or OTP sent in SMS to Indian Mobile Holders) to activate the account.
  • Log in to Consular Services Management System (MADAD).

If you are a Grievant - Log and Track your grievance against consular services rendered through Indian Missions/Posts abroad:-

  • Click on Register Grievance to fill details of your Grievance.
  • Click on Track Grievance Status to track progress on resolution of your Grievance
  • For more details, Refer attached Guidelines

If you are a Student - Create your profile in MADAD if you are planning to go (or already staying) abroad for studies:-

  • Click on Manage Profile to add/update your details
  • Click on Manage Course Details to add/update the course/institute details
  • For more details Please visit Quick Guide slideshare pdf
MADAD Mobile App
Student Registration

  • Grievance logged 91014

    Grievances Registered

  • Grievance resolved 86867

    Grievances Resolved

  • Student Registered 39402

    Students Registered

  • Users Registered 254922

    Users Registered